



Switch’D Electrical & Air Conditioning
Two audiences, each with a clear way in.
Commercial and home customers met one generic contractor. Now each audience has its own clear route into the business.
Selected work
Six organisations, each with a different problem. The brief, the decisions and what changed.
All case studiesInsights
Short, practical reading on brand, marketing and digital, for owners and directors.
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Zelexis is a strategy-led brand and marketing studio with more published work in Chinchilla than anywhere else, including Chinchilla Community Commerce and Industry, Switch’D and CE Contracting. We help established local businesses be seen by energy, agriculture and government clients the way locals already see them.
The published Zelexis work in Chinchilla, each one solving a different problem for a different kind of business.
Chinchilla is a working town with a larger reach than its size suggests. Energy and agriculture bring national companies, contractors and government agencies into the region, and many local businesses serve both their neighbours and those larger clients. A plumber, an electrician or a production company in Chinchilla might quote for a family home in the morning and a gas field shutdown in the afternoon.
That creates a familiar tension. Locals know the business by name and by result. A procurement manager in Brisbane or Toowoomba knows it only by what they can find: the website, the capability statement, the reviews, the social channels. When those channels were built for the local market, a capable business can look smaller than it is to the clients with the most work to offer. It is a normal result of growing in a town where reputation travels by word of mouth.
We start with the business: what it does best, who it wants to win more work from, and how those buyers decide. Then we look at every channel they will see and agree how the business should be perceived. The work that follows depends on what the strategy calls for. For one client it was a website with separate routes for commercial and home customers. For another it was pages written around the towns and jobs customers search for.
Throughout, we keep what works. Local recognition is an asset, so most Chinchilla projects sharpen an existing name and identity rather than replacing them.
Four of the studio’s published case studies come from Chinchilla. Its website gives its membership, events and direction one home, kept current. Switch’D presents its commercial and agricultural capability with the same clarity as its residential work. CE Contracting is found for the jobs and towns its customers search for. One Long Table, a community event sponsored by Zelexis, carried one invitation across advertising, social media and its website. Each case study sets out the problem, the decisions and what changed.
Most projects begin with a short conversation about the problem. From there, Zelexis meets in Chinchilla where it suits the project, then works through regular video check-ins. Every project receives a clear scope and a tailored quote before anything begins, and we reply to every enquiry within 1 to 2 business days.
Proof
Switch’D, an electrical contractor based in Chinchilla, now gives commercial and agricultural clients and home owners each a clear way into the business, while keeping one identity.




Switch’D Electrical & Air Conditioning
Commercial and home customers met one generic contractor. Now each audience has its own clear route into the business.
Straight answers, written to make sense on their own.
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Zelexis is a strategy-led brand and marketing studio with published work for Chinchilla businesses, including Chinchilla Community Commerce and Industry, Switch’D, CE Contracting and the One Long Table event. It works with established businesses on brand strategy, identity, websites and marketing, in person in Chinchilla where that suits.
Yes. The Director grew up in Chinchilla and still works with businesses there, so in-person meetings for discovery sessions and key decisions are straightforward. Regular check-ins usually happen by video, which keeps projects moving without anyone losing a day to travel.
A strong local name is earned in person, and it does not always travel. Energy, agriculture and government clients often judge a Chinchilla business from its website, proposals and reviews before they meet anyone. A brand strategy makes sure what they see matches what locals already know.
No. Zelexis starts with strategy, then delivers the identity, website, marketing and documents the strategy calls for. Some Chinchilla clients needed a new website; others needed a clearer position, refined materials or a marketing plan. Every project receives a clear scope and a tailored quote first.
The service behind this page, the guides that go deeper, and the pages nearby.
In person where it suits you, and by video when it does not. We reply within 1 to 2 business days.
Discuss a project 5.0 on Google, from client reviews